1.1 Personal Information: When you make a purchase, register an account, or interact with our website, we may collect personal information such as your name, email address, shipping address, payment details, and other relevant information necessary to fulfil your orders and provide a personalised experience.

1.2 Automatically Collected Information: We may automatically collect certain information about your device and usage of our website through cookies, log files, and similar technologies. This information may include your IP address, browser type, referring/exit pages, clickstream data, and other usage details.

2.1 Order Processing: We use your personal information to process and fulfil your orders, provide customer support, and communicate with you regarding your purchases.

2.2 Personalisation and Marketing: With your consent, we may use your information to personalise your experience, recommend products, send promotional offers, and conduct market research. You have the right to opt out of receiving marketing communications.

2.3 Analytics and Improvements: We may use collected information to analyse trends, track website usage, and improve our services, including the functionality and performance of our website.

3.1 We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

4.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5.1 You have the right to access, update, and delete your personal information. You can manage your preferences regarding marketing communications and cookie settings through your account settings or by contacting our customer support team.

6.1 We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyse website traffic, and track user interactions. You can manage or disable cookies through your browser settings.

7.1 Our website may contain links to third-party websites or services that are not owned or controlled by St.Lukes or Colvé Limited. We are not responsible for the privacy practices or content of those external entities. We encourage you to review their privacy policies before providing any personal information.

8.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material updates by posting the revised Privacy Policy on our website or through other communication channels.